Solution Design Framework

Clarify - Diagnose - Design - Execute - Evolve

I am experimenting with various simple sketching tools for Visual Structural Thinking. I sketched the following illustration using iOS Freeform in a cafe; it can be done with many other apps, such as Concept and Whiteboard.

In V-Work’s OLO Business Operating System (BOS), a framework is an indispensable tool guiding us in specific situations. Unlike Standard Operating Procedure (SOP), the framework is not mandatory or as rigid.

Solution Design Framework is composed of a few frameworks and tools to help in the following situations:

• How can I achieve my goal?

• What solution can fulfill the business requirement?

• How can we build a solution that can exceed the expectation?

• I don’t know where to start approaching the problem …

I don’t intend to elaborate on how these commonly available business tools (frameworks) work; the illustration is more about connecting the tools in an engagement process. None of these frameworks or tools are from me. I implement what works for our organization.

Many people, including myself, make the common mistake of jumping to a solution or conclusion when presented with a problem. As a young consultant, I thought that was smart and witty. In fact, the quick solution is often obscured by ego and blind spots, short-sighted and incomplete, and a one-off solution patch without improvement or any closed feedback loop. The worst is solving the wrong problems, hence not reaching the goal.

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Weekly Update

• The hummingbirds are doing well. Two nestling babies started with bare-skinned bald heads, but within a short time, they had tiny black feathers. The parents tolerate my presence two feet from the nest, watching the feeding frenzy. They are fed nectar and worms.

  

• It was my first time seeing and tasting the gac fruit, which is high in beta-carotene and lycopene. I bought the fermented enzyme from the farmer (250ml costs RM80, about USD18). Next time, I can visit their farm.